Shipping policy

Shipping Policy | tryadon
Last Updated: August 22, 2026
This Shipping Policy outlines the shipping, delivery, processing, and logistics terms for all orders placed on tryadon website (https://tryadon.store). By placing an order on our site, you acknowledge and agree to the shipping terms stated below.

1. Order Processing Time

All orders undergo standard processing before shipment. Our typical processing time is 1–3 business days (excluding weekends and public holidays). Processing includes order verification, quality inspection, packaging, and carrier arrangement.
Orders placed on weekends or official holidays will be processed on the next available business day. During peak seasons, promotional events, or inventory restocking periods, processing time may be extended by 1–2 business days with no prior notice.

2. Shipping Methods & Delivery Timeframes

We offer standard worldwide shipping for all eligible orders. Delivery times vary by destination and are estimated based on carrier logistics, excluding processing time:
  • Domestic Shipping: 5–10 business days after processing completion
  • International Shipping: 7–15 business days after processing completion
Delivery estimates are not guaranteed delivery dates and may be delayed due to customs clearance, weather conditions, carrier operational issues, or global logistics delays.

3. Shipping Fees & Free Shipping Terms

Shipping costs are calculated and displayed at checkout based on your order weight, package dimensions, and delivery destination. All shipping fees are final once the order is confirmed.
We reserve the right to launch free shipping promotions for eligible order thresholds from time to time. Free shipping terms are valid only for standard shipping and do not apply to expedited delivery or remote area surcharges.
Original shipping fees are non-refundable for customer-initiated returns or order cancellations after shipment.

4. Order Tracking

Once your order is dispatched, you will receive a confirmation email containing yourunique tracking number and a tracking link. Tracking information may take 24–48 hours to update and display full logistics status on the carrier’s official system.
Please check your email inbox and spam folder for tracking updates. Contact our support team if you do not receive tracking information within 3 business days after order processing.

5. International Shipping & Customs

tryadon ships to most international countries and regions. For all international orders:
  • Import duties, taxes, and customs clearance fees are the sole responsibility of the customer. These charges are not included in product prices or shipping fees paid to tryadon.
  • Customs inspection procedures may cause delivery delays beyond our estimated shipping timeframe. We are not liable for customs-related delays, holds, or fees.
  • Some countries may restrict or prohibit certain product imports. Customers are responsible for verifying local import laws before placing an order.

6. Shipping Restrictions

We reserve the right to suspend shipping services to specific countries, regions, or territories due to shipping carrier restrictions, local policy changes, political instability, or safety concerns. We will not be held responsible for unshippable orders caused by the above situations and will provide full refunds for prepaid unshippable orders.

7. Lost, Stolen or Damaged Packages

Once a package is marked as “delivered” by the carrier, tryadon is no longer responsible for lost or stolen items. Customers are advised to check their delivery address accurately and arrange package collection in a safe location.
For packages lost in transit or damaged during shipping, please contact our support team within 7 days of the estimated delivery date with your order number and relevant proof. We will investigate the issue and offer a replacement or refund based on carrier verification results.

8. Undeliverable & Returned Shipments

Orders returned to our warehouse due to incorrect customer address, recipient unavailability, refusal to pay customs fees, or customer negligence will be classified as undeliverable. In such cases, customers are responsible for return shipping fees and re-delivery fees if a reshipment is requested.
We will process a partial refund (minus incurred shipping and return fees) for undeliverable orders if reshipment is not required.

9. Policy Updates

tryadon reserves the right to revise or update this Shipping Policy at any time without prior notice. Any changes will take effect immediately after being posted onhttps://tryadon.store. Your continued use of our website and placement of orders constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions or concerns regarding shipping times, fees, tracking, or order delivery, please reach out to our support team:
Store Name: tryadon
Website: https://tryadon.store
Support Email: OrihuelaBlackmer65@hotmail.com